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The Israel Consumer Council is an additional body dealing with consumer protection.
It was established by the Ministry of Industry and Trade in coordination with the
Standards Institute and is budgeted by the Ministry. The Council is a government
corporation and the Prime Minister and the Minister of Industry and Trade appoint
its Board of Directors.
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The Council's Board of Directors is composed of representatives from the Ministry
and the public. Following are the goals of the Council as set out in its protocol:
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1. |
To protect consumer rights and respond to individual consumer complaints.
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2. |
To improve consumer protection in the following areas:
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Ensure a reasonable level of quality for durable goods.
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Improve the marketing of goods and services including
delivery and their
compatibility to consumer usage.
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Prevent consumer fraud and unfair terms in the
conditions of sale or
lease of goods and services.
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3.
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To inspect the quality of goods and services.
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4.
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To represent the consuming public or a particular sector
in dealing with the
government and its authorities or any other public or government body
including the Knesset and the courts.
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5.
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To increase consumer awareness and to encourage
consumers, through
advertising and counseling, to stand up for their rights.
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6.
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To organize lectures and publish information which will
serve the goals of
the Council.
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7.
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To participate in international consumer organizations.
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